Sonance Website Terms and Conditions

Please read the following terms and conditions of use carefully before using this website.

All users of this site agree that access to and use of this site are subject to the following terms and conditionsand other applicable law. If you do not agree to these terms and conditions, please do not use this site

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as acollective work under the United States and other copyright laws, and is the property of Dana Innovations DBASonance. The collective work includes works that are licensed to Dana Innovations. Permission is granted toelectronically copy and print hard copy portions of this site for the sole purpose of placing an order with Sonanceor purchasing Sonance products. You may display and, subject to any expressly stated restrictions or limitationsrelating to specific material, download or print portions of the material from the different areas of the site solelyto place an order with Sonance or to purchase Sonance products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unlessauthorized by Sonance. You further agree not to change or delete any proprietary notices from materialsdownloaded from the site.

Trademarks

All trademarks, service marks and trade names of Sonance used in the site are trademarks or registeredtrademarks of Dana Innovations, registered in the United States and other countries.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Sonance disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Sonance does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that thissite or the server that makes the site available are free of viruses or other harmful components. Sonance does
not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Sonances failure to insiston or enforce strict performance of these policies shall not be construed as a waiver by Sonance of any provisionor any right it has to enforce these policies, nor shall any course of conduct between Sonance and you or anyother party be deemed to modify any provision of these policies.

Limitation of Liability

Sonance shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Sonance has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site. These terms and conditions, or any part of them, may be terminated by Sonance without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Indemnification

You agree to indemnify, defend, and hold harmless Sonance, its officers, directors, employees, agents, licensors andsuppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Sonance may link to sites operated by third parties. However, even if the third party is affiliated with Sonance, Sonance has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Sonance. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Sonance seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but
for sites it links to as well (including if a specific link does not work).

What information do we collect?

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. How do we use your information? We may use the information we collect from you when you purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To contact you regarding an inquiry

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Your consent

By using our site, you consent to our privacy policy.

PRIVACY POLICY

To enable Sonance to provide you better services and information about our products, we collect information from visitors to our website. Our primary goal in collecting information is to provide our visitors with an enhanced online experience. We use customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our website and administer our systems. In order to efficiently serve you, credit card transactions and order fulfillment may be handled by established third party banking, processing agents and distribution institutions. We will disclose your personal information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you.

Personal information is collected only from visitors who purchase products through our website, and non-personal information may be collected from all visitors to our website with the exception of visitors that voluntarily provide information via a web-form otherwise not related to the purchase of product. Personal information may include, but not be limited to, name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information and product selection details. Non-personal information, which may be analyzed on both a personal and aggregate basis, may include the website that the visitor just came from, which website the visitor next goes to, what browser the visitor is using and the visitor's Internet protocol (IP) address. Other non-personal information we may gather from visitors includes date and time of visit, the number of visits, the number of visits per browsing session, the server type, the operating system, the country, state and telephone area code where their servers are located, the pages and page titles of our website that visitors viewed during theirvisit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on Sonance's website. Sonance uses cookies and allow others to use cookies in the operation of its website. You will be unable to shop on our website without your browser set to accept cookies. We may use a third party to analyze what our visitors find to be most interesting on our website. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our website, along with other non-personal information.

Sonance may use and allow others to use action tags in the operation of its website. Our content servers may use action tags to count the number of times that visitors visit the pages of our website. Our content server may use an action tag on our basket page, checkout page, and other pages, to keep anonymous track of the number of times that clicking on a link results in a purchase. They also collect the amount of the purchase, order confirmation number, stock keeping unit number, quantity and identity of product purchased. If we use a third-party e-mail distributor, they may also use action tags.

Demographic data also may be collected at our website from third party content servers, who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our website. We review the actions of visitors to our website on an aggregate basis to determine visitor preferences. We will use this data to improve our marketing and promotional efforts, to statistically analyze website use, to improve our product offerings and to modify our website's content, layout, and services. We may receive reports from third partycontent servers that tell us what content was served to website visitors.

If you contact Sonance or its customer service representatives by telephone, e-mail, or letter, we may keep a record of your correspondence or comments. If you report a problem with our website, we may collect such information in afile specific to you. If you contact us through a feedback area of our website or by calling one of our customer servicerepresentatives, we may ask for your name, e-mail address and order or other information in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our website, we may keep the information in a file specific to you. If we use a third party to help us provide customer service, in order tohelp you most effectively, we may provide them with your order information. In some circumstances, our warrantyprograms may be administered by third party warranty companies, and we may pass along your name, address, telephone number, e-mail address, warranty purchased and information about the product purchased tothe warranty company.

Please be aware that Sonance's website may contain links to other websites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our website are beyond our control and are not covered by this privacy policy. These other websites may send their own cookies to users, collect data, or solicit personal information. Sonance cannot control and is not responsible for this collection and use of information.

Sonance does not sell, trade, or rent your personal information to others without your consent. We may provide non-personal information about our visitors' sales, traffic patterns, and related website information to third parties, but these statistics do not include any specific personal information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of us, our users, or others. If customers do not pay us for products ordered, we may submittheir account information to a third-party collection agency. Occasionally Sonance may be asked by law enforcementor judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. We fully cooperate with law enforcement agencies in identifying those who use our servicesfor illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. If we make changes to any terms or conditions to the privacy policy, the changes will be postedin this document so that you will always know what information we gather, how we might use that informationand to whom we will disclose it. We may change, modify, add or remove portions of this policy at any time, and youagree that any changes will become effective immediately upon being posted unless we tell you otherwise.